The Field Report

Midsouth/Piazza: The Lounge only ended up with 12 guests. As we learned throughout the night with all the parties, the GA game ended up stalling a bit of service. They ate their apps at the bar while it finished out. Otherwise, Amanda, Shannon and Jesse took great care of everyone. Platts: Same deal at the WH. Food was out and ready about 30 minutes before anyone actually moved from the bar and TV to eat dinner. The hors d'oeuvre table was very well utilized however. No issues! This group was pretty quick. Nicholson-Revell: The Ballroom group had no issues as well. They hit the buffet pretty hard for quite some time and the bars were slammed, but always stocked. They lingered (until about 5 minutes before this report), but clearly enjoyed themselves. Onto Brunch!

**_`Doctor's Hospital `_** The event went very well considering we were short staffed. No issues to report. Claude was outstanding as usual and really did a great job of covering the floor. Ronda was sent home due to medical issues. I will write an incident report regarding those issues. **_`Lopez Christmas Party `_** All was well at the Wallace House for the Lopez's'. They were very happy with everything and gave great compliments about Kevin. They did eat a little late (over an Hour behind schedule) but all was well. **_`Newton Rehearsal Dinner`_** This event was very rocky from the start. The planner seemed to be all over the place and Mr. Newton wasn't too much better. They immediately complained about the heaters. He said they were supposed to have 4. They had 1, and we provided 2 extra that was not initially asked for in planning/BEO. Service was all over the place. Because we were short staffed Jack and I came over to help where needed. Which was everywhere. I helped bartend, water down, serve salads, clear dinner, and cut/serve cake. Staff was working there tail off. Morale started to dip because they couldn't finish one task without the planner asking them to do something else ahead of service. I had to tell her that flow of service was off because of her request. She called tables to eat off the Buffett while salads were being served. Then while guests were still going through the Buffett she was ready for cake and coffee. So at one point we had staff serving coffee, I was cutting cake, clearing dinner plates, Jack was serving wine, and people still eating dinner. It was not a cohesive service. To end the night we started champagne in the middle of cake and coffee. I stopped for serving cake because they were ready for champagne. Champagne service took a while because we had to offer half spritzers and half Champagne. In the middle of champagne she then asked for velvet hammers.Extreme impatience all day and night. I had to tell her she was not allowing service to flow or allowing servers to finish one task before asking for another. Even in the beginning of the night before guests arrived they could not finish setting up because she was last minute moving and changing things.

Very quick and small voting lunch for the Exchange Club gentlemen. We actually had a ton (8) salads left over this time. No issues!

pretty steady and quiet day in TH. we had mrs rice group on the patio. they were a 6 top and the members enjoyed alexander as their server. mr hamilton had a business meeting in the restaurant they were a 3top. mrs upton and friends had lunch before playing bridge in the ladies lounge. the adams had a quick salad bar. no issues today. staff worked efficiently well today

Another Santa Dinner on books. The different lanes/partitions for Santa pictures helped a ton with the flow of seating in the ballroom. Lots of no-shows...upstairs at least which probably contributed to it feeling super slow at times. But a good dinner all in all

very busy breakfast and lunch today after the thanksgiving holiday . the mccall/lamar family were in attendance at table 70. The lopez family dined with their children only today. mrs johnson amd daughters dined on the terrace, all went well today we did have a good group of people come into the bar after lunch. they were coming and going to the nutcracker.

Black Friday. Reported only 7 for breakfast. Lunch was also slow. UGA had a game scheduled on this Friday which may had some effects on the day. Golf was steady but nothing crazy. 15 or so aga along with similar numbers for the Burton group. No issues. KRS

pretty quiet breakfast. most members had rsvp for brunch

Busy Wednesday night! We had a lot of bigger tables tonight due to out of town guests. The bar stayed extremely busy also with a lot of college students. We had alot of our regular members dine tonight including the Mccrary's, the Bacheleders, and the Knapiks, who all said everything was amazing. The team did a wonderful job as always. No issues to report.

lunch started out pretty busy with tables checking in right after another. we had a lot of college students home for the holiday join us today. Mrs. Mcelreath hosted a 10 top birthday party for a friend. David Bell had a business lunch with a guest and son. Mrs. Land and Mrs. Delappe had lunch in the bar while their sons played golf and had lunch of their own. we sold 1 bowl and 5 lunch specials

This event was held in the Lounge. Bit of a surprise upon arrival with this group as we didn't have a bar listed on the BEO, but almost everyone wanted drinks. We were super quick to throw one up though and they were appreciative. I feel like this has happened before in years past so maybe we just get ready for bar service with them anyways. Service went very quickly and on time. They were in-and-out. No issues!

Staff absolutely CRUSHED Exchange Club Ladies Night. From the DRAs to bartenders...everyone was on point. Especially the serving team. It was a little bit of a struggle to get everyone to sit for service but we zoomed through it once they finally sat. The lounge bar was slammed, but with some assistance we were able to clear the crowd and push the last wave of cocktail hour drinks out. Staff also did a great job keeping the tables 100% clear once everyone was up for dancing and more cocktails. I firmly believe we set a good tone for the busy upcoming month. The veranda and ridgely bars were a bit of a ghost town the entire night. Ridgely didn't have any use for the card reader once, and ended with only about 10 tickets. A possible note for next year.

Business as usual for Colonial Dames. Of course we had to add about 16 extra seats, and then they had some AV trouble but everything was sorted out. They started a little late and ended a little late. No big issues

Pretty steady lunch today . The Bowden’s and guest were a 5top in the dining room . Mrs burnside and others were a 6top at table 50/51 celebrating a birthday . Mrs strozier and Mrs. Upton and others played bridge and were a 4top for lunch. Jonathan Donald had a large group in the bar . The wards and Christmans were on the terrace.mrs Lester,weigle trammel and mehrhof had skinny margs in the bar . We had a few late tables; deese, beman and chandler . Also taite sassnet. Mrs Clapp and mom had lunch at 67 . full staff no issues

This event was held in the Lounge. Nice and easy cocktail party this evening. Definitely wasn't 100 people but we got pretty close. Staff stayed on top of clearing and anything else that was needed. The veranda was actually very well utilized for the weather being a little sucky. Hosts and guests had a great time and were super appreciative. No issues! \*We also had our first coat-check night, so we'll keep that in mind going forward

Success of an AGA night! The members were heavy on the compliments for how hard the staff was working! Steaks were a hit! Everyone raved about the buffet being great, wine sales were also pretty high! The night up and started around 6pm and once everyone had eaten we got the fireplace going for some Monday night football and plenty of cards games! No issues to report.

Pretty steady day . We had a little pop where majority of the tables came in at once but they were in and out . Russell Keen had 5 guests in today; including Jon Burns Georgia House of Representatives . They enjoyed everything and Joe sent them on their way with a sample of ACC pepper Hammer. We had 2 bridge groups in today. Maryanne Hand sat at the bar. The Murray’s had lunch on the terrace . Carlisle Overstreet had a guest in the dining room . William Baggs and wife had a quick lunch in the restaurant as well. The Schmidt’s and Petersens dined on the patio . all went well

Another Social (Manners) behind us. Everything went as usual and we got it done well, despite being a little short on people.

We started off the night earlier than expected with most guests arriving around 6pm. However, the bars were more than ready and the staff handled it with ease. The bride and groom had their first look shortly after and they said everything looked amazing! We soon opened the door for the rest of the guests who also complimented Jake, Marquitta, and I on the overall service and appearance of the event. We were also complimented multiple times on the food and the cake. Velvet hammers went out at 10:30, and the guests were extremely happy. The exit also went well. The team did a wonderful job as always. No issues to report.

This event was held in the Lounge. We did end up moving the ladies outside for lunch once the weather was a bit more bearable. Shannon, Greg, and Brandon did their thing as usual and stayed on top of whatever was needed. The host and ladies were super happy with everything

slow wednesday lunch shift. Mrs Upton and friends had lunch in the bar in betwen playing bridge in the ladies lounge. Thye pursleys stopped in before the rain and ordered the chefs bowl and jr burger. sancken dickey and krouse played cards in the bar after lunch. the schmidts and petersons had their usual wines with lunch. overall great day and full staff we sold 5 bowls and 4 specials.

Pretty steady day in TH . Mrs Claussen and Pia and Brooke Hagler had lunch in the bar . Joe Bowden and Bunny had a few guests at their usual table . Sada Huggins had a guest at table 73 . Kaitlyn Adams and husband had the salad bar . Mrs. Dowling, Mrs. Boardman and Mrs. Morris had lunch at table 61 we sold 5bowls

Short and sweet today. Staff had everything ready to go well ahead of the ladies' arrival. Just some cocktailing, mingling and present-opening. The ladies were so happy when they left and made sure to let staff know!

Pretty busy lunch shift . Every dining area was filled and many tables were flipped. We had quite a few large tables today, the Simon family were a 7top , the burnside family celebrated a birthday and they were an 8top, Palmer family sat in the bar at table 70 and brian Haskins were a 9top on the patio . The McCall/ Lamar’s sat on the patio. The Lopez and bowers were in as well today . we were down servers and a hostess but we definitely did an amazing job with getting tables sat . Servers handled the rush very well.

This event was held in the Lounge. Nice little a la carte for tonight. Kevin and Alexis handled the table with ease! Cory and the food runners from TH made sure we got everything just as needed. The group said they had a great time; no issues to report