Tuesday, December 17, 2024·Lunch

Tap House

Maria Hall 87 covers

The Report

very busy Tuesday today . so many members checked in right at once. all managers on the floor had to jump in, making drinks taking orders and running food. we all worked very well together . surprisingly it felt like a warm summer day and we had many tables sit on the patio. Mrs. Lamar brought in a few of Kat MccCalls co workers and Kats Son joined them as well. Katherine Bailey and a client dined on the patio. Also a group of tennis ladies had their usual proseccos on the patio with lunch. Jane Barret and a few friends sat in the dining room and requested the fire place. Bunny williams and the Bowdens sat at table 10. the bar was pretty full. we a founders room which jessica took care of and a presidents room that jackey took care of

Issues

Mrs Moretz had her yearly luncheon at table 70. Owen took care of them. Mrs Moretz and husband stated that their service was not as good as it normally is. I was told she stated Owen did not have a good atitude during service and he was inattentive. the shift was busy and i did assist with helping refill drinks and get condiments

Improvements

Joe and Jake did speak with him

The Crew

TH Server: 3
TH Hostess: 1
TH DRA: 2
TH Runner: 1

Around the same week · Tap House

Monday, December 23, 2024 · Dinner

Tap House

Great Pasta Night! We were immediately busy at 6pm. By about 6:30pm every table in the restaurant was filled. However, our service team handled it beautifully and were able to sit multiple walk ins as well. We had most of our regulars including the Haddens, The Birds, and the Pages. Who all said everything was great! After about 9:50pm we were able to quickly flip the restaurant for Christmas eve service, thanks to our DRA and food runner teams.

Wednesday, December 18, 2024 · Lunch

Tap House

steady Wednesday in TH. We had a late Founders room at 1pm. alexander did an exceptional job at taking care of them and resetting the room. Alex Wier had a meeting in the presidents room and came down for lunch. the Petersen and Schmidt family were all together today at table 70. Mrs. Deese and Mrs. Sayer had a group playing mahjong in the ladies lounge. we had a 4th server today so it gave approval to serve them in the ladies lounge. Katherine Field and friends had a small Christmas gathering on the terrace. David Bell had a quick lunch in the dining room. Charles Lanier had a 5 top luncheon in the dining room as well. no issues reported to me

Monday, December 16, 2024 · Dinner

Tap House

Steady dinner shift, everything went great! Plenty of pasta was made tonight. The Lopez Family enjoyed dinner in the Founders room!

Wednesday, December 11, 2024 · Lunch

Tap House

very busy rush and quite a few large parties in TH today. Mrs. Sherman and Friends celebrated a birthday in the bar . they were an 6 top. The Forgay's 6 top celebrated their daughter graduation in the bar . the Schmidt's and Petersen had their usual group in for lunch. Mrs. Vaughn and friends had a 9 top in the bar as well.