Sport House

Pretty steady and consistent day for a Wednesday at the Bon Air. With a total of 63 covers, we had our normal regulars come in along with the tennis clinic. Specials did well today and were on top with the best seller smash burger. Other than that, nothing crazy to report. Kids got a little too rowdy for a second (throwing stuff, screaming, running under peoples tables) but it got tame a little bit after that. Great shift!

Tonight was a semi busy night for Bon Air. Normally we are super busy but I guess the sunny hot weather was not bringing them in. With a total of 41 covers we had our normal crowd and some new faces as well. There was slight issues between FOH and BOH with messed up orders and miscommunication. A few orders were coming out incorrect, Gould Hagler received a to go order that was completely wrong and he drove to Bon Air with the wrong order to asked for a refund. I apologized and voided the order for him. The server, Dylan, had correctly put in the order but there was confusion with this particular ticket and then a solo to go order ticket. Overall, I am ensuring there will be better communication for both sides. Other than that, members were happy and it was a great night with no other issues to report.

Tonight was an especially busy evening at Bon Air, with many of our regular members coming in to dine with their families and children. We experienced a large wave of guests arriving around the same time, which created a brief period where the dining room and kitchen were moving at a very fast pace. Despite the sudden volume, the team stayed focused and worked together to keep service running smoothly. Communication between the front-of-house and kitchen staff was strong, allowing us to manage orders efficiently and keep tables turning. The presence of many families added to the lively atmosphere, and it was great to see so many of our members enjoying time together. Although the rush created a hectic stretch for a bit, the staff handled it well and kept a positive attitude throughout the night. Service recovered quickly, and we were able to maintain good timing and quality for the remainder of the evening. Overall, it was a successful night. Every member was taken care of, and guests left happy, satisfied, and full. Great teamwork from everyone involved.

Today was another very successful night at the Bon Air! With a total of 84 covers, we have our usual group of people with their kids of course. I received a few complaints about how crazy and rambunctious the kids are in the restaurant, but naturally there’s nothing we can really do about that. Maybe we can send an email? BOH and FOH got behind in the middle service but we bounced back and were able to catch up. We definitely would benefit from having a dish washer, and added people in the kitchen and FOH staff. Other than that, all the members were very happy and pleased with their service!

Today was a pretty steady slow lunch service down at Titleholders. With 82 covers, we had lots of 4 tops and members who sat and stayed til the end of service. Junior burger was the most sold as well as bowls of soup. Other than that, no issues or problems to report. Overall slow due to Gov Ball preparation. -Devan

Tonight was another solid busy night at the Bon air with a total of 64 covers. We had our regulars such as the Lopez’s and the whites. Our dinner special was one of our top sellers along with the smashburger. No issues or problems to report. Solid night with great service. Big thank you to the kitchen staff coming across the street to help us!