Tap House

very slow shift today. we sold 3 lunch specials. we had a new hostess train with brittany. tennis group had a birthday/ bridal luncheon for newly wed dr sherman daughter. they were an 8 top. les perry and a guest had lunch on the terrace. all went well

slow tuesday. we anticipated for a large crowd due to edo douglass funeral. we had a total of 3 tables from the funeral. one being the morris/bagg couples. we sold 1 daily bowl and 5 lunch specials

We started the night with 12 on the books. We had a couple walk ins outside of that including 2 6 tops for the Hudsons and Parrishs and a 12 top for the Fishers. Everything was going smooth and it was pretty quiet. The Parrishs, Welshs (#960), and the Gladds grabbed a drink at the bar before sitting for dinner. Tonight was Dylan's first night serving solo, and he was assigned their table. When he greeted them, they asked for a bottle of Caymus-Suisun which I thought we had. While we were looking for the bottle, Dylan asked if they would like to start with appetizers in the meantime. Mr. Thomas Welsh got snarky and said that he wanted wine. Dylan thought this was a lighthearted joke and tried to laugh along with them. Instead, Mr. Welsh turned to everyone at the table and asked them if they thought he said something that was funny, then rolled his eyes. We were unable to find a bottle, so Dylan asked them to pick a different bottle. They did, and as he was presenting the bottle and going to grab his wine key, Mr. Welsh again made a face at Dylan and rolled his eyes. It was apparent that he was fairly intoxicated. Tori took over the table and while taking their order, Mr. Welsh asked for a double vodka martini. That is not a drink, and everyone at the table said that he needed nothing else to drink. Everyone except Mr. Welsh also told Tori that Dylan was doing a fine job. Dylan and Tori worked together to drop their soup and salads. Moments later, I hear very loud yelling coming from their table. I run over to the bar to find Mrs. Welsh and Mr. Parrish standing around a hunched over Mr. Welsh, who had apparently choked on his beef vegetable soup. No Heimlich maneuver was needed. A guest at a table over was a nurse, and asked if they needed help, but everyone assured us that he was fine. Mr. Welsh collected himself in the bathroom for quite a minute, while everyone else seemed to be embarrassed by his behavior. They quickly ate their food, and thanked Dylan for his service. We gave them velvet hammers (Mr. Welsh's was a VERY light hammer) because clearly everyone had a stressful night. No other issues to report.

Overall smooth last surf and turf. Surprisingly, we even had a few tables brave the heat including the Cospers and the Dolans. We were rejoined yet again by Mr. Abbott and his Friday night crew. I heard no complaints about food or service. Dylan was training with Tori, and he received glowing reviews. The one complaint I did have was from Mr. Teston. Mr. Teston was upset that his server did not inform him that the wedge salad with an entree is a $5 upcharge. His exact words were, "This is the SECOND time that our server has failed to advertise that the wedge was a $5 upcharge." Clearly if this is the second time, he should know. However, I did explain to him that in the service industry, it is seen as impolite to ask a guest if they are okay with a price if they have not inquired about it. When I explained that to him, he said he would have to take it up with the board. I did take it off of his bill, and he left happy. I do think a conversation between management is warranted because explaining prices to members and guests is such a fine line. No other issues to report.