MATTHEWS BIRTHDAYBanquet

\*MR.SCHAFFER CAME EARLIER IN THE DAY TO GET THE "SINATRA" SINGER SETUP FOR COCKTAIL HOUR AND DINNER. WHILE HERE HE ASKED FOR THE SPEAKER AND MIC. WE DID NOT HAVE A SPEAKER MIC READY AND HE QUESTIONED WHY IT WASNT READY AND WHY WE DIDNT KNOW. WE DID NOT HAVE ANY PREVIOUS KNOWLEDGE OF AV SETUP AND I CALLED JOE WHO HAD ALREADY LEFT TO COME BACK AND HELP. I LET HIM WE WOULD HAVE IT DONE IN AN HOUR. I DONT HAVE A CODE TO THE CLOSET AND JOE HAD TO CALL BILLY. WE DID GET IT SETUP IN AN HOUR. \*WHILE STAFF WAS CLEARING THEY PICKED UP ALL THE TRASH FROM THE TABLES. THE TRASH WAS MENU CARDS AND PLACE CARDS. THE PLACE CARDS HAD HAND WRITTEN NOTES FROM MATTHEW. SOME STAFF TOOK THEM TO THE DUMPSTERS AT THEIR URGING WITHOUT NOTIFYING ME. TIFFANY CAME AND GOT ME AND I RAN TO THE DUMPSTERS. THEY WERE VERY UPSET ABOUT THEM BEING THROWN AWAY. I APOLOGIZED AND LET THEM KNOW THAT WE TYPICALLY THROW AWAY MENU CARDS AND TRASH LEFT BEHIND AND WE DONT KEEP THEM. HE INSISTED THEY WERE GRABBING DRINKS AND USING THE RESTROOM. THIS WAS NOT THE CASE. I TOLD THEM TO LEAVE THE DUMPSTERS FOR OBVIOUS SAFETY REASONS. THEY DID HOWEVER FIND THE ITEMS. HE WAS THEN LATER UPSET ABOUT THE PLACE CARDS BECAUSE THEY HAD NOT BEEN READ OR OPENED.

\*SERVICE WENT WELL, BUT THEY NEED MORE TRAINING TO REALLY GET IT DOWN.ALL OF THE NEW STAFF WORKS SUPER HARD AND ITS REFRESHING TO SEEM THEM REALLY TRYING.